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  1. Home
  2. NetBackup™ Troubleshooting Guide
  3. Troubleshooting procedures
NetBackup™ Troubleshooting Guide

Troubleshooting procedures

This section includes the following topics:
  • About troubleshooting procedures

  • Troubleshooting NetBackup problems

  • Troubleshooting installation problems

  • Troubleshooting configuration problems

  • Device configuration problem resolution

  • Testing the primary server and clients

  • Testing the media server and clients

  • Resolving network communication problems with UNIX clients

  • Resolving network communication problems with Windows clients

  • Troubleshooting vnetd proxy connections

  • Troubleshooting security certificate revocation

  • About troubleshooting networks and host names

  • Verifying host name and service entries in NetBackup

  • About the bpclntcmd utility

  • Using the Host properties to access configuration settings

  • Resolving full disk problems

  • Frozen media troubleshooting considerations

  • Troubleshooting problems with the NetBackup web services

  • Troubleshooting problems with the NetBackup web server certificate

  • Resolving PBX problems

  • Troubleshooting problems with validation of the remote host

  • Troubleshooting Auto Image Replication

  • Troubleshooting network interface card performance

  • About SERVER entries in the bp.conf file

  • About unavailable storage unit problems

  • Resolving a NetBackup Administration operations failure on Windows

  • Resolving garbled text displayed in NetBackup Administration Console on a UNIX computer

  • Troubleshooting error messages in the NetBackup web UI and the NetBackup Administration Console

  • Extra disk space required for logs and temporary files for the NetBackup Administration Console

  • Unable to logon to the NetBackup Administration Console after external CA configuration

  • Troubleshooting file-based external certificate issues

  • Troubleshooting issues with external certificate configuration

  • Troubleshooting Windows certificate store issues

  • Troubleshooting backup failures

  • Troubleshooting backup failure issues with NAT clients or NAT servers

  • Troubleshooting issues with the NetBackup Messaging Broker (or nbmqbroker) service

  • Troubleshooting issues with email notifications for Windows systems

  • Troubleshooting issues with KMS configuration

  • Troubleshooting issues with initiating the NetBackup CA migration because of large key size

  • Troubleshooting issues with the non-privileged user (service user) account

  • Troubleshooting issues with group name format in the auth.conf file

  • Troubleshooting the VxUpdate add package process

  • Troubleshooting issues with FIPS mode

  • Troubleshooting issues with malware scanning

  • Troubleshooting issues with NetBackup jobs that are enabled for data-in-transit encryption

  • Troubleshooting issues with Unstructured Data Instant Access

  • Troubleshooting issues with multifactor authentication

  • Troubleshooting issues with multi-person authorization

  • Troubleshooting connections to the NetBackup Scale-Out Relational Database

  • Troubleshooting issues with private key encryption

  • Troubleshooting issues with the security configuration risk feature

  • Troubleshooting issues with the risk engine-based anomaly detection options

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