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  1. Home
  2. NetBackup™ Troubleshooting Guide
  3. Troubleshooting procedures
  4. Troubleshooting error messages in the NetBackup web UI and the NetBackup Administration Console
NetBackup™ Troubleshooting Guide

Troubleshooting error messages in the NetBackup web UI and the NetBackup Administration Console

The following types of error messages can display in NetBackup.

Table: Error message types

Error type

Description

NetBackup status codes and messages

The operations that are performed in the NetBackup web UI or NetBackup Administration Console can result in the errors that are recognized in other parts of NetBackup. These errors usually appear exactly as documented in the NetBackup status codes and messages.

Note:

A status code does not always accompany the error message.

NetBackup Administration Console: application server status codes and messages

These messages have status codes in the 500 range.

Note:

A status code does not always accompany the error message.

Java exceptions

Either the Java APIs or NetBackup Administration APIs generate these exceptions.

Java exceptions usually appear in one of the following places:

  • The status line of the NetBackup Administration Console

  • The log file that the jnbSA or jbpSA commands generate

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