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  1. Home
  2. NetBackup™ Troubleshooting Guide
  3. Troubleshooting procedures
  4. Extra disk space required for logs and temporary files for the NetBackup Administration Console
NetBackup™ Troubleshooting Guide

Extra disk space required for logs and temporary files for the NetBackup Administration Console

The NetBackup Administration Console requires extra disk space to store logs and temporary files in the following locations.

  • On the host that is specified in the logon dialog box

  • In /usr/openv/netbackup/logs/user_ops

  • On the host where the console was started

  • In /usr/openv/netbackup/logs/user_ops/nbjlogs

If space is not available, you can experience the following issues:

  • Long waits for application response

  • Incomplete data

  • No response during logon

  • Reduced functionality in the NetBackup interface, for example, only the Backup, Archive, and Restore and Files System Analyzer nodes appear in the tree

  • Unexpected error messages:

    • "Cannot connect" socket errors during logon to the NBJava application server

    • "Unable to log in, status: 35 cannot make required directory"

    • "/bin/sh: null: not found (1) "

    • "An exception occurred: vrts.nbu.admin.bpmgmt.CommandOutputException: Invalid or unexpected class configuration data: <the rest of the message will vary>"

    • Empty warning dialog boxes

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