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  1. Home
  2. NetBackup™ Troubleshooting Guide
  3. Troubleshooting procedures
  4. Resolving PBX problems
NetBackup™ Troubleshooting Guide

Resolving PBX problems

The Enterprise Media Manager (EMM) services and other services of NetBackup require a common services framework that is called Private Branch Exchange (PBX). Like vnetd, PBX helps limit the number of TCP/IP ports that the CORBA services of NetBackup use.

To resolve PBX problems

  1. Check that the PBX is properly installed. If PBX is not installed, NetBackup is unresponsive. Refer to the following procedure:

    See Checking PBX installation.

  2. Check that PBX is running, and initiate PBX if necessary by using the following procedure:

    See Checking that PBX is running.

  3. Check that PBX is correctly configured. If PBX is incorrectly configured, NetBackup is unresponsive. Refer to the following procedure:

    See Checking that PBX is set correctly.

  4. Access and check the PBX logs by using the following procedure:

    See Accessing the PBX logs.

  5. Check the PBX security and correct any problem by using the following procedure:

    See Troubleshooting PBX security.

  6. Check that the required NetBackup daemon or service is running. If necessary, start the needed daemon or service by using the following procedure:

    See Determining if the PBX daemon or service is available.

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