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  1. Home
  2. NetBackup™ Troubleshooting Guide
  3. Troubleshooting procedures
  4. Troubleshooting problems with the NetBackup web services
NetBackup™ Troubleshooting Guide

Troubleshooting problems with the NetBackup web services

Use the following steps to troubleshoot issues with the NetBackup web services.

To resolve problems with the NetBackup web services

  1. Verify that NetBackup Web Management Console service is running.
    • On UNIX, enter the following command:

      /usr/openv/netbackup/bin/bpps -x
    • On Windows, use NetBackup Activity Monitor or the Services application of the Windows Control Panel.

  2. Stop and restart the NetBackup Web Management Console service.
    • On UNIX:

      install_path/netbackup/bin/nbwmc -terminate
      install_path/netbackup/bin/nbwmc
    • On Windows, use the Services application in the Windows Control Panel.

  3. Review the NetBackup web server logs and web application logs.

    See Viewing NetBackup web services logs.

See the following tech note for the web server tasks you must perform before installing the primary server:

https://support.cohesity.com/s/article/article-000081350

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