Ransomware attackers specifically target and attempt to destroy backup systems to increase the probability of payment. Hardening your system is critical. Please ensure you have reviewed your platform security using the Security Hardening Checklist
Cohesity

COHESITY Documentation

Explore our documentation to get started, discover products & new features, access troubleshooting guides, register sources, platforms support.

Products
Data Security Alliance
Visit Cohesity.com
Demos
Support
Blogs
Developers
Partner Portals
Cohesity Community
© 2026 Cohesity, Inc. All Rights Reserved.
Terms of Use|
Privacy Policy|
Legal|
  1. Home
  2. NetBackup™ Deployment Guide for Azure Kubernetes Services (AKS) Cluster
  3. Troubleshooting
NetBackup™ Deployment Guide for Azure Kubernetes Services (AKS) Cluster

Troubleshooting

This section includes the following topics:
  • View the list of operator resources

  • View the list of product resources

  • View operator logs

  • View primary logs

  • Pod restart failure due to liveness probe time-out

  • Socket connection failure

  • Resolving an invalid license key issue

  • Resolving an issue where external IP address is not assigned to a NetBackup server's load balancer services

  • Resolving the issue where the NetBackup server pod is not scheduled for long time

  • Resolving an issue where the Storage class does not exist

  • Resolving an issue where the primary server or media server deployment does not proceed

  • Resolving an issue of failed probes

  • Resolving token issues

  • Resolving an issue related to insufficient storage

  • Resolving an issue related to invalid nodepool

  • Resolving a token expiry issue

  • Resolve an issue related to KMS database

  • Resolve an issue related to pulling an image from the container registry

  • Resolving an issue related to recovery of data

  • Check primary server status

  • Pod status field shows as pending

  • Ensure that the container is running the patched image

  • Getting EEB information from an image, a running container, or persistent data

  • Resolving the certificate error issue in NetBackup operator pod logs

  • Data migration unsuccessful even after changing the storage class through the storage yaml file

  • Host validation failed on the target host

  • Primary pod is in pending state for a long duration

  • Taint, Toleration, and Node affinity related issues in cpServer

  • Operations performed on cpServer in environment.yaml file are not reflected

  • Host mapping conflict in NetBackup

  • NetBackup messaging queue broker take more time to start

  • Local connection is getting treated as insecure connection

  • Issue with capacity licensing reporting which takes longer time

  • Backing up data from Primary server's /mnt/nbdata/ directory fails with primary server as a client

  • Primary pod goes in non-ready state

Feedback

Was this page helpful?
Previous

Uninstalling Snapshot Manager from AKS

Next

View the list of operator resources

Feedback

Was this page helpful?