Ransomware attackers specifically target and attempt to destroy backup systems to increase the probability of payment. Hardening your system is critical. Please ensure you have reviewed your platform security using the Security Hardening Checklist
Cohesity

COHESITY Documentation

Explore our documentation to get started, discover products & new features, access troubleshooting guides, register sources, platforms support.

Products
Data Security Alliance
Visit Cohesity.com
Demos
Support
Blogs
Developers
Partner Portals
Cohesity Community
© 2026 Cohesity, Inc. All Rights Reserved.
Terms of Use|
Privacy Policy|
Legal|
  1. Home
  2. NetBackup™ Deployment Guide for Azure Kubernetes Services (AKS) Cluster
  3. Troubleshooting
  4. Resolving the certificate error issue in NetBackup operator pod logs
NetBackup™ Deployment Guide for Azure Kubernetes Services (AKS) Cluster

Resolving the certificate error issue in NetBackup operator pod logs

Following error is displayed in NetBackup operator pod logs when the primary server certificate is changed:

ERROR controller-runtime.manager.controller.environment
Error defining desired resource {"reconciler group": "netbackup.veritas.com", 
"reconciler kind": "Environment", "name": "test-delete", "namespace": "netbackup-environment", 
"Type": "MSDPScaleout", "Resource": "dedupe1", "error": "Unable to get primary host UUID: 
Get \"https://nbux-10-244-33-24.vxindia.veritas.com:1556/netbackup/config/hosts\": 
x509: certificate signed by unknown authority (possibly because of \"crypto/rsa: 
verification error\" while trying to verify candidate authority certificate \"nbatd\")"}

To resolve this issue, restart the NetBackup operator by deleting the NetBackup operator pod using the following command:

kubectl delete <Netbackup-operator-pod-name> -n <namespace>

Feedback

Was this page helpful?
Previous

Getting EEB information from an image, a running container, or persistent data

Next

Data migration unsuccessful even after changing the storage class through the storage yaml file

Feedback

Was this page helpful?