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  1. Home
  2. NetBackup™ Deployment Guide for Azure Kubernetes Services (AKS) Cluster
  3. Troubleshooting
  4. Primary pod goes in non-ready state
NetBackup™ Deployment Guide for Azure Kubernetes Services (AKS) Cluster

Primary pod goes in non-ready state

When jobs are running and if failover or upgrade of NetBackup primary server is triggered then primary pod may go in non-ready state. To confirm the issue,

  • Exec into primary pod by running the following command:

    kubectl exec -it <primary_pod_name> -n <namespace> -- bash

  • Open the logs using the cat /mnt/nblogs/setup-server.log command and verify the last lines:

    Softlink /mnt/nbdata/usr/openv/netbackup/db/rb.db does not exist or broken.
    Error: Issue detected while validating soft links, restarting the pod may fix this.
    NetBackup health check disabled.

To resolve this issue, delete the corrupted database and correct symlink as follows:

  1. Exec into primary pod by running the following command:

    kubectl exec -it <primary_pod_name> -n <namespace> - bash

  2. In primary pod run the following commands in order:

    # /opt/veritas/vxapp-manage/nbu-health disable
    # bp.kill_all
    # mv -f /mnt/nbdata/usr/openv/netbackup/db/rb.db /mnt/nbdb/usr/openv/netbackup/db/rb.db
    # ln -sf /mnt/nbdb/usr/openv/netbackup/db/rb.db /mnt/nbdata/usr/openv/netbackup/db/rb.db
    # chown -h nbsvcusr:nbsvcusr /mnt/nbdata/usr/openv/netbackup/db/rb.db
    # bp.start_all
    # /opt/veritas/vxapp-manage/nbu-health enable

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