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  1. Home
  2. NetBackup™ Deployment Guide for Azure Kubernetes Services (AKS) Cluster
  3. Troubleshooting
  4. NetBackup messaging queue broker take more time to start
NetBackup™ Deployment Guide for Azure Kubernetes Services (AKS) Cluster

NetBackup messaging queue broker take more time to start

This issue is due to nbmqbroker service taking more time to start.

To resolve this issue, perform the following steps

  1. Exec into the respective Primary Server pod using the following command:

    kubectl exec -it <pod-name> -n <namespace> -- /bin/bash

  2. Check the nbmqbroker service logs which are in /usr/openv/mqbroker/logs/ folder.

    If the value of checking service start status count: is more than the 75 then nbmqbroker would take more time to start.

  3. Stop the nbmqbroker service using the following command:

    /usr/openv/mqbroker/bin/nbmqbroker stop

  4. Open the /usr/openv/mqbroker/bin/nbmqbroker file.
  5. Increase the value of total_time and sleep_duration and save the file.
  6. Start the mqbroker service using the following command:

    /usr/openv/mqbroker/bin/nbmqbroker start

    If the Primary Server pod gets restarted then the user must perform the same above steps to increase the values of total_time and sleep_duration, as these values will not get persisted after pod restart.

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