Ransomware attackers specifically target and attempt to destroy backup systems to increase the probability of payment. Hardening your system is critical. Please ensure you have reviewed your platform security using the Security Hardening Checklist
Cohesity

COHESITY Documentation

Explore our documentation to get started, discover products & new features, access troubleshooting guides, register sources, platforms support.

Products
Data Security Alliance
Visit Cohesity.com
Demos
Support
Blogs
Developers
Partner Portals
Cohesity Community
© 2026 Cohesity, Inc. All Rights Reserved.
Terms of Use|
Privacy Policy|
Legal|
  1. Home
  2. NetBackup™ Deployment Guide for Azure Kubernetes Services (AKS) Cluster
  3. Troubleshooting
  4. Resolve an issue related to KMS database
NetBackup™ Deployment Guide for Azure Kubernetes Services (AKS) Cluster

Resolve an issue related to KMS database

Installation logs at /mnt/nblogs/setup-server.logs display an error message with other details. In this scenario, you must configure KMS manually.

Error: Failed to create KMS database

To resolve this issue, execute the following command in the primary server pod:

kubectl exec -it -n <namespace> <primary-server-pod-name> -- /bin/bash

Refer the NetBackup Security and Encryption Guide for configure KMS manually:

For other troubleshooting issue related to KMS, refer the NetBackup Troubleshooting Guide.

Feedback

Was this page helpful?
Previous

Resolving a token expiry issue

Next

Resolve an issue related to pulling an image from the container registry

Feedback

Was this page helpful?