If a user doesn't have the correct permissions or access in the NetBackup web UI
Note that only administrators, root users, or Enhanced Auditing users automatically have full access to the web UI. Other users must be configured in RBAC to have access and permissions for the web UI.
See Configuring RBAC.
If a user does not have the correct permissions or cannot access the workload assets that they should have access to, do the following:
Verify that the user's credentials match the user name (or the user name and domain name) that is specified in the user's access rule.
Review the access rules for the user in . You may need to change the role permissions or object groups that are associated with those access rules. However, be aware that those kinds of changes also affect any other users that are associated with those roles or object groups.
Any user account changes with the identity provider are not synchronized with the user's access rules. If a user account changes with the identity provider, the user may not have the correct permissions or access. The NetBackup security administrator must edit each access rule for the user to remove the existing user account and re-add the new account.
Changes to a user's access rules are not immediately reflected in the web UI. A user with an active session must sign out and sign in again before any changes take effect.