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  1. Home
  3. NetBackup™ Web UI Administrator's Guide
  5. Section I. Managing security
  7. Troubleshooting the web UI
  9. Unable to add AD or LDAP domains with the vssat command

Unable to add AD or LDAP domains with the vssat command

After you add an AD or LDAP domain, you can verify the configuration with the vssat validateprpl command and for groups with the vssat validategroup command. If a domain is not added successfully, the vssat validation displays The principal or group does not exist. More details are written to the nbatd logs.

Validation of an AD or LDAP user can fail for any of the following reasons:

  • The connection cannot be established with the AD or LDAP server

  • Incorrect user credentials were provided

  • An incorrect user base DN or group base DN was provided

  • Multiple users or groups exist with the same name under the user base DN or the group base DN

  • The user or group does not exist

For information about the vssat command, see the NetBackup Commands Reference Guide.

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