Data Collector upgrades
For performance reasons, do not install Data Collectors on the same server as the IT Analytics Portal. However, if you must have both on the same server, verify that the Portal and Data Collector software do not reside in the same directory.
Mandatory Prerequisites
On Windows Data Collectors, close all DOS Command Console windows in any of the <APTARE_HOME> directories before upgrading.
Do not use downloadlib.[sh|bat] to upgrade the binaries on the Data Collector. Initiate the Data Collector upgrade from the IT Analytics Portal.