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  1. Home
  2. Veritas NetBackup™ Cloud Administrator's Guide
  3. Troubleshooting
  4. Troubleshooting cloud storage operational issues
  5. NetBackup CloudStore Service Container startup and shutdown troubleshooting
Veritas NetBackup™ Cloud Administrator's Guide

NetBackup CloudStore Service Container startup and shutdown troubleshooting

This is applicable for media server versions 7.7.x to 8.1.2 only.

See the following topics:

  • Security certificate not provisioned

  • Security mode changed while service is active

Security certificate not provisioned

The NetBackup media servers that you use for cloud storage must have a security certificate provisioned. If not, the CloudStore Service Container cannot start. Verify that the certificate exists.

See NetBackup CloudStore Service Container security certificates.

NetBackup 7.7 to 8.1.2

If a certificate does not exist, create one from the NetBackup master server.

See NetBackup CloudStore Service Container security certificates.

Security mode changed while service is active

Do not change the security mode of the NetBackup CloudStore Service Container while the service is active. If the security mode is changed while the service is active, you may encounter service startup or service shutdown problems. Be sure to stop the service in the same mode it was started.

See NetBackup CloudStore Service Container security modes.

See Stopping and starting the NetBackup CloudStore Service Container.

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A restart of the nbcssc (on legacy media servers), nbwmc, and nbsl processes reverts all cloudstore.conf settings

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