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  1. Home
  2. Veritas NetBackup™ Cloud Administrator's Guide
  3. Troubleshooting
  4. Troubleshooting cloud storage operational issues
  5. bptm process takes time to terminate after cancelling GLACIER restore job
Veritas NetBackup™ Cloud Administrator's Guide

bptm process takes time to terminate after cancelling GLACIER restore job

During Amazon GLACIER restores on UNIX media servers, after canceling a restore job for images that are in GLACIER, the bptm process takes about 4 hours to terminate.

Workaround

You must manually kill the process.

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