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  1. Home
  2. Veritas NetBackup™ for SAP Administrator's Guide
  3. Troubleshooting NetBackup for SAP and SAP HANA
  4. About troubleshooting NetBackup for SAP HANA
  5. NetBackup SAP HANA backup jobs fail with error 41 and 25
Veritas NetBackup™ for SAP Administrator's Guide

NetBackup SAP HANA backup jobs fail with error 41 and 25

Tape backups on a multi-node and single-node SAP HANA appliance fail.

The default Client read timeout is 300 seconds. For tape backups, change the Client connect timeout and Client read timeout to 3000 seconds. The following procedure helps you to change the timeout period.

Changing the timeout period

  1. In the NetBackup Administration Console, expand NetBackup Management > Host Properties > Master Servers. Double-click the master server.
  2. Set the Client connect timeout and the Client read timeout property to the required (3000 here) value.

    See the NetBackup Administrator's Guide, Volume 1.

  3. Click OK for each client.

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