Logs for troubleshooting frozen media
The following logs are useful when you troubleshoot frozen media:
UNIX |
|
Windows |
|
Set the verbosity of the bptm process log to 5 to troubleshoot any media and drive-related issues. This log does not use excessive drive space or resources even at an elevated verbosity. When media is frozen, the bptm logs may contain more detailed information that the Activity Monitor. Set the verbosity for bptm on individual media servers by changing the logging levels in the host properties for each media server.