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  1. Home
  2. NetBackup™ Web UI Cloud Administrator's Guide
  3. Troubleshooting protection and recovery of cloud assets
  4. Error Code 9855: Error occurred while exporting snapshot for the asset: <asset_name>
NetBackup™ Web UI Cloud Administrator's Guide

Error Code 9855: Error occurred while exporting snapshot for the asset: <asset_name>

Explanation:

When you run a backup from snapshot job and the Block Volume Management plug-in is not enabled on the NetBackup Snapshot Manager host, the backup job fails with this error.

Workaround:

Enable the Block Volume Management plug-in for the NetBackup Snapshot Manager host in the Oracle Cloud Agent tab of the OCI console.

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