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  1. Home
  2. NetBackup™ Web UI Cloud Administrator's Guide
  3. Troubleshooting protection and recovery of cloud assets
  4. VMs and other OCI assets with CMK-encrypted disks are marked as deleted in NetBackup UI.
NetBackup™ Web UI Cloud Administrator's Guide

VMs and other OCI assets with CMK-encrypted disks are marked as deleted in NetBackup UI.

Explanation:

If the KMS service at the OCI provider is down, the VMs and other assets with CMK-encrypted disks are marked as deleted in NetBackup UI. Once the KMS service is restored, the deleted status is cleared after a successful plug-in level discovery, and the assets or VMs become eligible for backup. No further action is required.

Workaround:

Ensure that the KMS service at the OCI provider-end is running.

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