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  1. Home
  2. NetBackup™ NAS Administrator's Guide
  3. Section II. Using NAS-Data-Protection (D-NAS)
  4. Troubleshooting
  5. Error code: 930: No supported media server is available in the All_Media_Server_Pool to use to backup the NAS shares.
NetBackup™ NAS Administrator's Guide

Error code: 930: No supported media server is available in the All_Media_Server_Pool to use to backup the NAS shares.

Explanation:

No media server with the supported NetBackup version and operating system is available. The server(s) may be busy, or down.

Workaround:

Ensure that you have:

  • Windows media server(s) if you back up the NAS shares using the SMB protocol.

  • Linux media server(s) if you back up the NAS shares using NFS protocol.

For Windows media servers, you must log on to the following services as a domain user:

  • NetBackup Client Service

  • NetBackup Legacy Network Service

Ensure that the NetBackup version of the media server is equal to or higher than the minimum required version, based on these parameters of the NAS data protection policy. See Minimum supported backup host versions for different features .

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