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  1. Home
  2. NetBackup™ Snapshot Manager for Cloud Install and Upgrade Guide
  3. Section II. NetBackup Snapshot Manager for Cloud maintenance
  4. Upgrading NetBackup Snapshot Manager for Cloud
  5. Preparing to upgrade NetBackup Snapshot Manager
NetBackup™ Snapshot Manager for Cloud Install and Upgrade Guide

Preparing to upgrade NetBackup Snapshot Manager

Note the following before you upgrade

  • Ensure that the NetBackup Snapshot Manager instance, virtual machine, or physical host meets the requirements of the NetBackup Snapshot Manager version you are upgrading to.

    See Meeting system requirements.

  • Ensure that the ports required by NetBackup server meet the requirements as mentioned in the Required Ports section of the following chapter:

    See Preparing NetBackup Snapshot Manager for backup from snapshot jobs.

  • When you upgrade NetBackup Snapshot Manager, all the snapshot data and configuration data from your previous version is maintained in the external /cloudpoint data volume. This information is external to the NetBackup Snapshot Manager container and the image and is preserved during the upgrade.

    However, you can take a backup of all the data in the /cloudpoint volume during the upgrade process when prompted or manually, if required.

    See Backing up NetBackup Snapshot Manager.

  • When configuring AWS plug-in using VPC endpoint, ensure that you perform the required steps mentioned in the following section before upgrading:

    See Prerequisites for configuring AWS plug-in using VPC endpoint.

  • (For PostgreSQL) The install directory permission must be 755 or above. The users accessing the install directory must be non-root users as the PostgreSQL server runs with non-root users.

    For migrating data from mongo database to PostgreSQL database, minimum space required is 1 GB.

  • Ensure that no jobs are running on NetBackup Snapshot Manager.

    • Disable policies and SLPs related to Snapshot Manager from the NetBackup console.

    • Cancel running jobs related to Snapshot Manager in the NetBackup activity monitor.

    • If any jobs are still running after the Snapshot Manager instance or services have been shutdown as part of the upgrade or migration, then look for any additional disks attached to the VM hosting the Snapshot Manager. Remove these disks and delete them manually.

  • After you upgrade NetBackup Snapshot Manager, if required you can upgrade the NetBackup primary server. Also, you must enable the NetBackup Snapshot Manager server from NetBackup Web UI.

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