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  1. Home
  2. NetBackup™ Snapshot Manager for Cloud Install and Upgrade Guide
  3. Section II. NetBackup Snapshot Manager for Cloud maintenance
  4. Upgrading NetBackup Snapshot Manager for Cloud
  5. Upgrading NetBackup Snapshot Manager
NetBackup™ Snapshot Manager for Cloud Install and Upgrade Guide

Upgrading NetBackup Snapshot Manager

The following procedures describe how to upgrade your NetBackup Snapshot Manager deployment. During the upgrade, you replace the container that runs your current version of NetBackup Snapshot Manager with a newer container.

To upgrade NetBackup Snapshot Manager server in Podman/Docker environment

  1. Download the NetBackup Snapshot Manager upgrade installer.

    On the NetBackup Snapshot Manager download page, click Download Now to download the NetBackup Snapshot Manager installer.

    The NetBackup Snapshot Manager software components are available in a package form. The file name has the following format:

    NetBackup_SnapshotManager_<version>.tar.gz

    Note:

    The actual file name may vary depending on the release version.

  2. Copy the downloaded compressed image file to the computer on which you want to deploy NetBackup Snapshot Manager.
  3. Un-tar the image file and list the contents:
    # ls
    NetBackup_SnapshotManager_11.1.x.x-xxxx.tar.gz
    netbackup-flexsnap-11.1.x.x-xxxx.tar.gz
    flexsnap_preinstall.sh
    
  4. Run the following command to prepare the NetBackup Snapshot Manager host for installation:

    # sudo ./flexsnap_preinstall.sh

    The output resembles the following:

    For Podman

    Checking for disk space                  ...  done
    Checking for swap space                  ...  done
    Validate host resources                  ...  done
    Validate SELINUX                         ...  done
    Check for podman installation            ...  done
    Validate podman version support          ...  done
    Check for podman socket file             ...  done
    Checking for required packages           ...  done
    Validate required services health        ...  done
    Removing deprecated services             ...  done
    Loading Snapshot Manager service images  ...  done
    Creating nbsvcusr user and group         ...  done
    Loading CIL policy for containers        ...  done
    Copying flexsnap_configure script        ...  done

    For Docker

    Checking for disk space                  ...  done
    Checking for swap space                  ...  done
    Validate host resources                  ...  done
    Check for docker installation            ...  done
    Validate docker version support          ...  done
    Check for docker socket file             ...  done
    Checking for required packages           ...  done
    Validate required services health        ...  done
    Loading Snapshot Manager service images  ...  done
    Copying flexsnap_configure script        ...  done
  5. Verify that there are no protection policy snapshots or other operations in progress and then stop NetBackup Snapshot Manager by running the following command:

    # flexsnap_configure stop

    Note:

    Veritas recommends the use of flexsnap_configure CLI for Snapshot Manager installation. Snapshot Manager installation through docker/podman CLI is deprecated for non RHEL 8/9 and dropped for RHEL 8/9.

    Or

    Use the following equivalent docker/podman command to stop NetBackup Snapshot Manager:

    • For Podman

      # sudo podman run -it --rm -u 0 -v /cloudpoint:/cloudpoint 
      -v /run/podman/podman.sock:/run/podman/podman.sock 
      veritas/flexsnap-deploy:<current_version> stop
    • For Docker

      # sudo docker run -it --rm -u 0 -v /cloudpoint:/cloudpoint 
      -v /run/docker/docker.sock:/run/docker/docker.sock 
      veritas/flexsnap-deploy:<current_version> stop

    Here, current_version represents the currently installed NetBackup Snapshot Manager version.

    Note:

    Ensure that you enter the command without any line breaks.

    The NetBackup Snapshot Manager containers are stopped one by one. Messages similar to the following appear on the command line:

    Stopping the services
    Stopping services at time: Mon Jul 31 12:49:01 UTC 2023
    Stopping container: flexsnap-workflow-system-0-min ...done
    Stopping container: flexsnap-workflow-general-0-min ...done
    Stopping container: flexsnap-listener ...done
    Stopping container: flexsnap-nginx ...done
    Stopping container: flexsnap-notification ...done
    Stopping container: flexsnap-policy ...done
    Stopping container: flexsnap-scheduler ...done
    Stopping container: flexsnap-onhostagent ...done
    Stopping container: flexsnap-agent ...done
    Stopping container: flexsnap-coordinator ...done
    Stopping container: flexsnap-api-gateway ...done
    Stopping container: flexsnap-certauth ...done
    Stopping container: flexsnap-rabbitmq ...done
    Stopping container: flexsnap-postgresql ...done
    Stopping container: flexsnap-fluentd ...done
    Stopping services completed at time: Mon Jul 31 12:49:21 UTC 2023
    

    Wait for all the NetBackup Snapshot Manager containers to be stopped and then proceed to the next step.

  6. Upgrade NetBackup Snapshot Manager by running the following command:

    flexsnap_configure install

    Note:

    Veritas recommends the use of flexsnap_configure CLI for Snapshot Manager installation. Snapshot Manager installation through docker/podman CLI is deprecated for non RHEL 8/9 and dropped for RHEL 8/9.

    Or

    Use the following equivalent docker/podman command to upgrade NetBackup Snapshot Manager:

    • For Podman

      # podman run -it --rm -u 0 -v /cloudpoint:/cloudpoint
      -v /run/podman/podman.sock:/run/podman/podman.sock
      veritas/flexsnap-deploy:<new_version> install

      For an unattended installation, use the following command:

      # podman run -it --rm -u 0 -v /cloudpoint:/cloudpoint
      -v /run/podman/podman.sock:/run/podman/podman.sock 
      veritas/flexsnap-deploy:<new_version> install -y
    • For Docker

      # sudo docker run -it --rm -u 0 -v /cloudpoint:/cloudpoint -v /cloudpoint:/cloudpoint 
      -v /var/run/docker.sock:/var/run/docker.sock
      veritas/flexsnap-deploy:<new_version> install

      For an unattended installation, use the following command:

      # sudo docker run -it --rm --privileged -u 0 -v /cloudpoint:/cloudpoint -v /cloudpoint:/cloudpoint 
      -v /var/run/docker.sock:/var/run/docker.sock
      veritas/flexsnap-deploy:<new_version> install -y

    Here, new_version represents the NetBackup Snapshot Manager version you are upgrading to, for example '11.1.x.x-xxxx'

    The -y option passes an approval for all the subsequent installation prompts and allows the installer to proceed in a non-interactive mode.

    Note:

    Ensure that you enter the command without any line breaks.

    The installer first loads the individual service images and then launches them in their respective containers.

    The output resembles the following (Below is an example of the Podman environment output:

    Stopping the services
    Stopping services at time: Wed Jan  3 06:12:52 UTC 2024
    Stopping container: flexsnap-workflow-system-0-min ...done
    Stopping container: flexsnap-workflow-general-0-min ...done
    Stopping container: flexsnap-listener ...done
    Stopping container: flexsnap-nginx ...done
    Stopping container: flexsnap-notification ...done
    Stopping container: flexsnap-policy ...done
    Stopping container: flexsnap-scheduler ...done
    Stopping container: flexsnap-onhostagent ...done
    Stopping container: flexsnap-agent ...done
    Stopping container: flexsnap-coordinator ...done
    Stopping container: flexsnap-api-gateway ...done
    Stopping container: flexsnap-certauth ...done
    Stopping container: flexsnap-rabbitmq ...done
    Stopping container: flexsnap-postgresql ...done
    Stopping container: flexsnap-fluentd ...done
    Stopping services completed at time: Wed Jan  3 06:13:24 UTC 2024
    Configuration started at time: Wed Jan  3 06:13:31 UTC 2024
    Podman server version: 4.2.0
    This is an upgrade to NetBackup Snapshot Manager 11.1.x.x-xxxx
    Previous Snapshot Manager version: 10.4.x.x.xxxx
    Removing exited container flexsnap-nginx ...done
    Removing exited container flexsnap-scheduler ...done
    Removing exited container flexsnap-listener ...done
    Removing exited container flexsnap-api-gateway ...done
    Removing exited container flexsnap-agent ...done
    Removing exited container flexsnap-onhostagent ...done
    Removing exited container flexsnap-notification ...done
    Removing exited container flexsnap-postgresql ...done
    Removing exited container flexsnap-certauth ...done
    Removing exited container flexsnap-fluentd ...done
    Removing exited container flexsnap-policy ...done
    Removing exited container flexsnap-coordinator ...done
    Removing exited container flexsnap-rabbitmq ...done
    Deleting network : flexsnap-network ...done
    Taking backup of Snapshot Manager metadata...done
    Backup completed successfully.
    Backup file located at /cloudpoint/backup/cloudpoint_10.4.x.x.xxxx.tar.gz.
    Creating network: flexsnap-network ...done
    Starting container: flexsnap-fluentd ...done
    Starting container: flexsnap-postgresql ...done
    Waiting for flexsnap-postgresql container to move to healthy state...Starting container: flexsnap-rabbitmq ...done
    Waiting for flexsnap-rabbitmq container to move to healthy state...Starting container: flexsnap-certauth ...done
    Waiting for flexsnap-certauth container to move to healthy state...Starting container: flexsnap-api-gateway ...done
    Starting container: flexsnap-coordinator ...done
    Starting container: flexsnap-listener ...done
    Starting container: flexsnap-agent ...done
    Starting container: flexsnap-onhostagent ...done
    Starting container: flexsnap-scheduler ...done
    Starting container: flexsnap-policy ...done
    Starting container: flexsnap-notification ...done
    Starting container: flexsnap-nginx ...done
    Upgrade finished at time: Wed Jan  3 06:16:56 UTC 2024

    Example 2:

    Stopping the services
    Stopping services at time: Fri Aug  4 10:38:37 UTC 2023
    Stopping container: flexsnap-workflow-system-0-min ...done
    Stopping container: flexsnap-workflow-general-0-min ...done
    Stopping container: flexsnap-listener ...done
    Stopping container: flexsnap-nginx ...done
    Stopping container: flexsnap-notification ...done
    Stopping container: flexsnap-policy ...done
    Stopping container: flexsnap-scheduler ...done
    Stopping container: flexsnap-onhostagent ...done
    Stopping container: flexsnap-agent ...done
    Stopping container: flexsnap-coordinator ...done
    Stopping container: flexsnap-api-gateway ...done
    Stopping container: flexsnap-certauth ...done
    Stopping container: flexsnap-rabbitmq ...done
    Stopping container: flexsnap-mongodb ...done
    Stopping container: flexsnap-fluentd ...done
    Stopping services completed at time: Fri Aug  4 10:38:55 UTC 2023
    Configuration started at time: Fri Aug  4 10:38:57 UTC 2023
    Docker server version: 20.10.7
    
    IPv6 configuration is temporarily disabled on system. Snapshot Manager will be configured without IPv6 support.
    For Snapshot Manager with IPv6 support, enable IPv6 configuration on the system.
    
    This is an upgrade to NetBackup Snapshot Manager 11.1.x.x-xxxx
    Previous Snapshot Manager version: 10.4.0.0.xxxx
    Removing exited container flexsnap-nginx ...done
    Removing exited container flexsnap-notification ...done
    Removing exited container flexsnap-policy ...done
    Removing exited container flexsnap-scheduler ...done
    Removing exited container flexsnap-onhostagent ...done
    Removing exited container flexsnap-agent ...done
    Removing exited container flexsnap-listener ...done
    Removing exited container flexsnap-coordinator ...done
    Removing exited container flexsnap-api-gateway ...done
    Removing exited container flexsnap-certauth ...done
    Removing exited container flexsnap-rabbitmq ...done
    Removing exited container flexsnap-mongodb ...done
    Removing exited container flexsnap-fluentd ...done
    Deleting network : flexsnap-network ...done
    
    Taking backup of Snapshot Manager metadata...done
    Backup completed successfully.
    Backup file located at /cloudpoint/backup/cloudpoint_10.4.0.0.xxxx.tar.gz.
    Creating network: flexsnap-network ...done
    Starting container: flexsnap-fluentd ...done
    Starting container: flexsnap-postgresql ...done
    Waiting for flexsnap-postgresql container to move to healthy state...Starting container: flexsnap-mongodb ...done
    Waiting for flexsnap-mongodb container to move to healthy state...Data migration required from mongo database to postgresql database
    Data migration is successful.
    Starting container: flexsnap-rabbitmq ...done
    Waiting for flexsnap-rabbitmq container to move to healthy state...Starting container: flexsnap-certauth ...done
    Waiting for flexsnap-certauth container to move to healthy state...Starting container: flexsnap-api-gateway ...done
    Starting container: flexsnap-coordinator ...done
    Starting container: flexsnap-listener ...done
    Starting container: flexsnap-agent ...done
    Starting container: flexsnap-onhostagent ...done
    Starting container: flexsnap-scheduler ...done
    Starting container: flexsnap-policy ...done
    Starting container: flexsnap-notification ...done
    Starting container: flexsnap-nginx ...done
    Deleteing mongo resources
    flexsnap-mongodb
  7. Interactive and non interactive upgrade of NetBackup Snapshot Manager:
    • Interactive upgrade of NetBackup Snapshot Manager:

      # flexsnap_configure install -i

      The output resembles the following:

      Do you want to take a backup of the Snapshot Manager metadata prior to upgrade? (y/n): n
      Stopping the services
      Stopping services at time: Wed Jan  3 06:12:52 UTC 2024
      Stopping container: flexsnap-workflow-system-0-min ...done
      Stopping container: flexsnap-workflow-general-0-min ...done
      Stopping container: flexsnap-listener ...done
      Stopping container: flexsnap-nginx ...done
      Stopping container: flexsnap-notification ...done
      Stopping container: flexsnap-policy ...done
      Stopping container: flexsnap-scheduler ...done
      Stopping container: flexsnap-onhostagent ...done
      Stopping container: flexsnap-agent ...done
      Stopping container: flexsnap-coordinator ...done
      Stopping container: flexsnap-api-gateway ...done
      Stopping container: flexsnap-certauth ...done
      Stopping container: flexsnap-rabbitmq ...done
      Stopping container: flexsnap-postgresql ...done
      Stopping container: flexsnap-fluentd ...done
      Stopping services completed at time: Wed Jan  3 06:13:24 UTC 2024
      Configuration started at time: Wed Jan  3 06:13:31 UTC 2024
      Podman server version: 4.2.0
      This is an upgrade to NetBackup Snapshot Manager 11.1.x.x-xxxx
      Previous Snapshot Manager version: 10.4.x.x.xxxx
      Removing exited container flexsnap-nginx ...done
      Removing exited container flexsnap-scheduler ...done
      Removing exited container flexsnap-listener ...done
      Removing exited container flexsnap-api-gateway ...done
      Removing exited container flexsnap-agent ...done
      Removing exited container flexsnap-onhostagent ...done
      Removing exited container flexsnap-notification ...done
      Removing exited container flexsnap-postgresql ...done
      Removing exited container flexsnap-certauth ...done
      Removing exited container flexsnap-fluentd ...done
      Removing exited container flexsnap-policy ...done
      Removing exited container flexsnap-coordinator ...done
      Removing exited container flexsnap-rabbitmq ...done
      Deleting network : flexsnap-network ...done
      Creating network: flexsnap-network ...done
      Starting container: flexsnap-fluentd ...done
      Starting container: flexsnap-postgresql ...done
      Waiting for flexsnap-postgresql container to move to healthy state...Starting container: flexsnap-rabbitmq ...done
      Waiting for flexsnap-rabbitmq container to move to healthy state...Starting container: flexsnap-certauth ...done
      Waiting for flexsnap-certauth container to move to healthy state...Starting container: flexsnap-api-gateway ...done
      Starting container: flexsnap-coordinator ...done
      Starting container: flexsnap-listener ...done
      Starting container: flexsnap-agent ...done
      Starting container: flexsnap-onhostagent ...done
      Starting container: flexsnap-scheduler ...done
      Starting container: flexsnap-policy ...done
      Starting container: flexsnap-notification ...done
      Starting container: flexsnap-nginx ...done
      Upgrade finished at time: Wed Jan  3 06:16:56 UTC 2024
    • Non-interactive upgrade of NetBackup Snapshot Manager:

      # flexsnap_configure install

      The output resembles the following:

      Configuration started at time: Thu Jul 13 09:23:27 UTC 2023
      Docker server version: 1.13.1
      This is an upgrade to NetBackup Snapshot Manager 11.1.x.x-xxxx
      Previous Snapshot Manager version: 10.4.0.0.1188
      Taking backup of Snapshot Manager metadata...done
      Backup completed successfully.
      Backup file located at /cloudpoint/backup/cloudpoint_10.2.0.0.1188.tar.gz.
      Removing exited container flexsnap-agent.837b51be82f5451e8eca27761d2f5b0c ...done
      Removing exited container flexsnap-nginx ...done
      Removing exited container flexsnap-notification ...done
      Removing exited container flexsnap-policy ...done
      Removing exited container flexsnap-scheduler ...done
      Removing exited container flexsnap-onhostagent ...done
      Removing exited container flexsnap-agent ...done
      Removing exited container flexsnap-listener ...done
      Removing exited container flexsnap-coordinator ...done
      Removing exited container flexsnap-api-gateway ...done
      Removing exited container flexsnap-certauth ...done
      Removing exited container flexsnap-rabbitmq ...done
      Removing exited container flexsnap-postgresql ...done
      Removing exited container flexsnap-fluentd ...done
      Deleting network : flexsnap-network ...done
      Creating network: flexsnap-network ...done
      Starting container: flexsnap-fluentd ...done
      Starting container: flexsnap-postgresql ...done
      Waiting for flexsnap-postgresql container to move to healthy state...
      Starting container: flexsnap-rabbitmq ...done
      Waiting for flexsnap-rabbitmq container to move to healthy state...
      Starting container: flexsnap-certauth ...done
      Starting container: flexsnap-api-gateway ...done
      Starting container: flexsnap-coordinator ...done
      Starting container: flexsnap-listener ...done
      Starting container: flexsnap-agent ...done
      Starting container: flexsnap-onhostagent ...done
      Starting container: flexsnap-scheduler ...done
      Starting container: flexsnap-policy ...done
      Starting container: flexsnap-notification ...done
      Starting container: flexsnap-nginx ...done
      Upgrade finished at time: Thu Jul 13 09:27:18 UTC 2023
  8. NetBackup Snapshot Manager can be upgraded to a higher version without upgrading Primary/Media server for cloud VM workloads.
  9. (Optional) Run the following command to remove the previous version images.

    (For Podman) # podman rmi -f <imagename>:<oldimage_tagid>

    (For Docker) # docker rmi -f <imagename>:<oldimage_tagid>

  10. To verify that the new NetBackup Snapshot Manager version is installed successfully:

    See Verifying that NetBackup Snapshot Manager is installed successfully.

  11. This concludes the upgrade process. Verify that your NetBackup Snapshot Manager configuration settings and data are preserved as is.

    The next step is to register the NetBackup Snapshot Manager with the NetBackup primary server (10.2 or earlier) with credentials.

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