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  1. Home
  3. NetBackup™ Snapshot Manager for Cloud Install and Upgrade Guide
  5. Section II. NetBackup Snapshot Manager for Cloud maintenance
  7. Upgrading NetBackup Snapshot Manager for Cloud
  9. Upgrade scenarios
NetBackup™ Snapshot Manager for Cloud Install and Upgrade Guide

Upgrade scenarios

The following table lists the NetBackup Snapshot Manager upgrade scenarios.

Note:

For the NetBackup version 10.4 or later, NetBackup (primary, media) server and NetBackup Snapshot Manager version must be at the same level. During upgrade, first upgrade NetBackup Snapshot Manager and then upgrade NetBackup server.

Note:

If NetBackup Snapshot Manager was installed via Azure Marketplace, then it is recommended that the NetBackup Snapshot Manager is upgraded via Azure Marketplace. For more information, refer to the 'Upgrading the Snapshot Manager' section of NetBackup™ Marketplace Deployment on Azure Cloud Guide.

Table: Upgrade scenarios

Scenario

Description

Action

Upgrading to NetBackup version 10.5 or later

If you plan to upgrade NetBackup to 10.3 or later that includes upgrading all NetBackup Snapshot Manager servers.

The process for this upgrade is:

  • Disable the NetBackup Snapshot Manager server for maintenance in the NetBackup Web UI.

  • Upgrade the NetBackup Snapshot Manager server from NetBackup 9.1.x to NetBackup 10.x.

  • Upgrade the NetBackup Snapshot Manager server from NetBackup 10.x to NetBackup 10.5 or later.

  • Enable the NetBackup Snapshot Manager server in the NetBackup Web UI.

  • Upgrade the NetBackup server from 8.3.x directly to 10.5.

  • Upgrade the media server to 10.5 if it has been configured with storage units.

Note:

If you do not plan to upgrade one or more NetBackup Snapshot Manager servers, then you must disable them using the NetBackup Web UI. In that case, any assets associated with the disabled NetBackup Snapshot Manager servers cannot be protected by NetBackup.

Note:

Perform the following if certificate has not been issued for Snapshot Manager even after upgrading Snapshot Manager:

tpconfig -update -snapshot_manager <snapshot_manager_name> -snapshot_manager_user_id <username> -manage_workload <workload>

Only NetBackup Snapshot Manager upgrades to version 10.3 or later

If you plan to upgrade only the NetBackup Snapshot Manager servers to 10.3 or later, but do not plan to upgrade NetBackup to 10.3 or later.

Contact Veritas Technical Support to obtain an Emergency Engineering Binary (EEB) to support the incompatibility between the NetBackup Snapshot Manager and NetBackup versions.

  • Disable NetBackup Snapshot Manager servers.

  • Apply the EEB patch on the NetBackup primary server and associated media servers.

  • Upgrade NetBackup Snapshot Manager.

  • Then enable NetBackup Snapshot Manager servers.

See Upgrading NetBackup Snapshot Manager using patch or hotfix.

Note:

Perform the following if certificate has not been issued for Snapshot Manager even after upgrading Snapshot Manager using the flexsnap_configure CLI:

tpconfig -update -snapshot_manager <snapshot_manager_name> -snapshot_manager_user_id <username> -manage_workload <workload>

If you plan to upgrade only the NetBackup Snapshot Manager to version 10.3 or later, but did not upgrade the on-host agent and NetBackup Snapshot Manager extensions.

  • Update the on-host agent version to 10.3 or later.

  • Update the NetBackup Snapshot Manager extension to version 10.3 or later.

Contact Veritas Technical Support to support the incompatibility between the NetBackup Snapshot Manager and on-host/ NetBackup Snapshot Manager extension versions.

Note:

The above recommended action is based on the NetBackup Snapshot Manager RabbitMQ Authentication Bypass Vulnerability security advisory.

Migrating VM based NetBackup Snapshot Manager to Kubernetes deployment

If you plan to migrate your VM based NetBackup Snapshot Manager to a managed Kubernetes cluster.

For the complete procedure, refer to the "Migration and upgrade of NetBackup Snapshot Manager" section of Cohesity Cloud Scale Technology Manual Deployment Guide for Kubernetes Clusters.

Migrating and upgrading the NetBackup Snapshot Manager on RHEL

If you plan to migrate and upgrade NetBackup Snapshot Manager on RHEL 8.6 or 8.4

See Migrating and upgrading NetBackup Snapshot Manager.

More Information

Supported upgrade path

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