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  1. Home
  2. NetBackup™ Plug-in for VMware vSphere Client (HTML5) Guide
  3. Troubleshooting
NetBackup™ Plug-in for VMware vSphere Client (HTML5) Guide

Troubleshooting

This section includes the following topics:
  • A NetBackup primary server is not available in the primary server list of the login screen

  • The NetBackup plug-in for vSphere Client (HTML5) does not find any backup images in the listed events

  • Mismatch in vCenter server name (uppercase vs. lowercase letters) causes the VMware connectivity test to fail

  • Instant recovery operation is not complete due to NFS mount limit exceed

  • Instant recovery option is disabled for the selected recovery point

  • The vCenter server names are not available for search

  • Virtual machine display name conflicts are not shown before the pre-recovery check

  • Reasons for failure of pre-recovery checks

  • Too much time taken to populate the list of NetBackup primary servers

  • The NetBackup plug-in is not shown in the vSphere Client (HTML5) interface even after registration

  • The NetBackup plug-in is not shown in the vSphere Client (HTML5) interface after vCenter upgrade from older versions to vCenter 7.0 or later

  • Unregistering the plug-in may result in total uninstallation of the plug-in

  • Recovery wizard errors

  • No recovery point found error

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Instant Recovery: Cleaning the recovery environment and releasing the NetBackup resources

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A NetBackup primary server is not available in the primary server list of the login screen

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