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  1. Home
  2. NetBackup™ Plug-in for VMware vSphere Client (HTML5) Guide
  3. Troubleshooting
  4. Too much time taken to populate the list of NetBackup primary servers
NetBackup™ Plug-in for VMware vSphere Client (HTML5) Guide

Too much time taken to populate the list of NetBackup primary servers

If it takes too long to display the NetBackup primary server list, validate the primary server using the Register Primary Servers option on the plug-in's Veritas NetBackup page. If the validation reveals an error, contact the NetBackup administrator and check the vSphere Client Virgo logs at the following location:

  • Linux: /storage/log/vmware/vsphere-ui/logs/vsphere_client_virgo.log

  • Windows: C:\ProgramData\VMware\vCenterServer\logs\vsphere-ui\logs\vsphere_client_virgo

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The NetBackup plug-in is not shown in the vSphere Client (HTML5) interface even after registration

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