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  1. Home
  2. NetBackup™ Plug-in for VMware vSphere Client (HTML5) Guide
  3. Troubleshooting
  4. The vCenter server names are not available for search
NetBackup™ Plug-in for VMware vSphere Client (HTML5) Guide

The vCenter server names are not available for search

On the Virtual Machine Selection screen of the plug-in's recovery wizards, the server drop-down lists may not contain any vCenter servers.

Make sure that the following are configured:

  • The vCenter server is added in the NetBackup primary server.

  • The NetBackup Web Services are enabled in the NetBackup primary server. Web services are automatically enabled when the NetBackup Primary server 8.0 or later is installed. See the tech note for the web server tasks that are required before installation of the Primary server.

  • The following services are up in the NetBackup primary server:

    • NetBackup Service Layer

    • NetBackup Web Management Console

  • The vCenter server is registered with the NetBackup primary server.

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