Tracking registration and other tasks
Once you submit the appliances for registration, a task is triggered for each record on the Appliance Tasks page, which shows the latest queued-up task at the top of the list. The page also includes the tasks triggered for other actions like updating contacts, sites and so on.
If the registration process is completed successfully, the status for that record shows as 'Completed'. There could be scenarios where the registration fails, in which case the status is shown as 'Failed'.
A task will result in one of the following statuses:
In Queue: A transitional state which indicates that a task is waiting to be processed.
In Progress: A transitional state which indicates that a task is in progress.
Completed: A conclusive state which indicates that a task is successfully completed.
Failed: A conclusive state which indicates that a task failed due to some error.
Refer to the relevant question in the Frequently Asked Questions section.
Timed Out: A conclusive state which indicates that a task timed out and failed.
Notes:
For Cluster Configuration Change: When a cluster configuration is changed, you can see the system-triggered tasks for un-registering the nodes that are being removed and registering the nodes that are being added.
For Chassis replacement task: When a chassis of an appliance is replaced, System Health Insights automatically replaces the old serial number with the new serial number in the portal, and a system-triggered task can be seen as "Chassis Replaced". You can click the task type to view the details of the old and new serial numbers.
For the Failed and Timed Out tasks, you can click the respective status and copy the error details to share with the Veritas Support for troubleshooting.
It can take up to 2-5 minutes for the newly registered/migrated appliances to show in the System Health Insights portal.
Once an appliance is registered, the status appears as Completed. You can click the hyperlinked UID to directly go to the appliance dashboard, or search the appliance using the UID only for the registered appliances.
More Information