After an upgrade, the proxy server configured for Call Home is disabled but is displayed as enabled in the UI

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After an upgrade, the proxy server configured for Call Home is disabled but is displayed as enabled in the UI — NetBackup Flex Scale 3.0 | Cohesity Documentation

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Veritas NetBackup™ Flex Scale Release Notes

Known issues

Upgrade issues

After an upgrade, the proxy server configured for Call Home is disabled but is displayed as enabled in the UI

Veritas NetBackup™ Flex Scale Release Notes · PDF

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After upgrading from version 1.3.1 to 3.0, the proxy server is disabled but wrongly shows as enabled in the UI. (APPSOL-154850)

Workaround:

In the UI, click Settings > AutoSupport and on the Call home and proxy settings tab disable the proxy server, and then enable the proxy server and specify the parameters again.

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After an upgrade Call Home does not work

Unable to view the login banner after an upgrade

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