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  1. Home
  2. Veritas NetBackup™ Snapshot Client Administrator's Guide
  3. Troubleshooting
Veritas NetBackup™ Snapshot Client Administrator's Guide

Troubleshooting

This section includes the following topics:
  • About gathering information and checking logs

  • Logging directories for UNIX platforms

  • Logging folders for Windows platforms

  • Customer support contact information

  • Latest patches and updates

  • Snapshot provider information

  • Important notes on Snapshot Client

  • Snapshot Client installation problems

  • FlashBackup and status code 13

  • Single file restore from a FlashBackup Instant Recovery snapshot of a file protected by Windows VSS writer fails

  • Identifying and removing a left-over snapshot

  • Removing a VxVM volume clone

  • Alternate client restore and backup from a snapshot fails

  • Restore from a snapshot fails with status 2800

  • Raw Partition restore fails with the message 'FlashBackup-Windows policy restore error'

  • Snapshot creation fails with error 156

  • Snapshot fails with error 20

  • Snapshot job fails and the snapshot command does not recognize the volume name

  • Snapshot creation fails with error 4220

  • Snapshot creation fails when the same volume is mounted on multiple mount points of the same host

  • Snapshot-based backup and restore failure

  • Multiple snapshot jobs fail with code 156 or 1541.

  • FlashBackup policy fails, with multiple backup selections [Cache =]

  • Partial backup failure with 'Snapshot encountered error 156'

  • Backup of file system validation fails with error 223

  • Policy validation fails if the specified CIFS share path contains a forward slash

  • An NDMP snapshot policy for wildcard backup fails with error 4201

  • Troubleshooting with bpfis log

  • Limitations of using HP-UX 11.31

  • While configuring a policy for snapshot operations, the NetBackup Administration Console hangs

  • Accelerator enabled incremental backup of NetApp NAS volume

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