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  1. Home
  2. Veritas NetBackup™ for Microsoft Exchange Server Administrator's Guide
  3. Configuring Exchange Granular Recovery
  4. Configuring the logon account for the NetBackup Client Service
Veritas NetBackup™ for Microsoft Exchange Server Administrator's Guide

Configuring the logon account for the NetBackup Client Service

Note:

In previous versions of NetBackup, to perform Granular Recovery Technology (GRT) operations you configured the NetBackup Client Service on each granular client with a different logon account. This configuration is no longer required; configure the Exchange credentials in the client host properties.

See About the Exchange credentials in the client host properties.

Veritas recommends that you use the new configuration, though existing NetBackup customers that use GRT with Exchange 2010 can continue to configure the logon account for the NetBackup Client Service.

Note:

(Exchange 2013 and later) To perform Granular Recovery Technology (GRT) operations, you must configure the Exchange credentials in the client host properties.

By default, the NetBackup Client Service uses "Local System" account to log on. A different account, called the account for NetBackup Exchange operations, is required for GRT operations. This account gives NetBackup permissions to perform Exchange backups and restores. See the following topics for information on how to create this account.

See Creating a privileged NetBackup user account for EWS access.

See Creating a minimal NetBackup account for Exchange operations.

Note the following when you configure the logon account for the NetBackup Client Service:

  • Configure the NetBackup Client Service with the credentials for the account for NetBackup Exchange operations.

    See About configuring the account for NetBackup Exchange operations.

  • Configure each client that performs granular operations. To determine which clients to configure, see the following topics:

    See Exchange granular clients and non-VMware backups .

    See Exchange granular clients and VMware backups.

  • If you use Replication Director to manage your VMware snapshots and snapshot replication, different configuration is required. You cannot configure the NetBackup Client Service with the credentials for the NetBackup Exchange operations account.

    See About configuring a VMware backup that protects Exchange Server, using Replication Director to manage snapshot replication.

  • If you use NetBackup for Exchange on a SAN client, use the same account for the NetBackup Client Service and the SAN Client Fibre Transport Service. The account must also be a local administrator. Alternatively, you can provide the Exchange credentials in the client host properties. In that case, you do not need to use the same credentials for the SAN Client Fibre Transport Service.

To configure the logon account for the NetBackup Client Service

  1. Open the Windows Services application.
  2. Double-click on the NetBackup Client Service entry.
  3. Click on the Log On tab.
  4. Provide the name of the account for NetBackup Exchange operations. To change the Log on as account, you must have administrator group privileges.

    The account must include the domain name, followed by the user account, domain_name\account. For example, recovery\netbackup.

  5. Type the password.
  6. Click OK.
  7. Stop and start the NetBackup Client Service.
  8. Close the Services control panel application.

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