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  1. Home
  2. Veritas NetBackup™ for Microsoft Exchange Server Administrator's Guide
  3. Configuring Exchange Granular Recovery
  4. About Exchange backups and Granular Recovery Technology (GRT)
  5. Exchange granular clients and non-VMware backups
Veritas NetBackup™ for Microsoft Exchange Server Administrator's Guide

Exchange granular clients and non-VMware backups

With snapshot backups (non-VMware backups), Exchange granular clients are those clients that perform backup or restore operations with Granular Recovery Technology (GRT). These clients have specific requirements that must be met to allow restores of individual mailbox and public folders from full database backups.

Exchange granular clients

Exchange granular clients include the following:

  • All mailbox servers

  • Mailbox servers in an Exchange DAG

  • Mailbox servers in a clustered Exchange server

  • An off-host client

Requirements for any Exchange granular clients that are mailbox servers

Each Exchange granular client that is a mailbox server requires configuration of the following:

  • The NFS client. The NFS client must be installed. It also must have an unassigned drive letter for NetBackup to use to mount an NFS view of the backup image.

  • An account for NetBackup Exchange operations (unique mailbox for NetBackup). This account must have the right to "Replace a process level token."

  • The Exchange credentials in the Exchange client host properties. Use the credentials of the account for NetBackup Exchange operations.

    Alternatively for Exchange 2013 and 2016, you can add "Exchange Servers" to the "View-Only Organization Management" role group.

    See About the Exchange credentials in the client host properties.

  • (Exchange 2010) If you configure the NetBackup Client Service with a logon account and configure the Exchange credentials in the Exchange client host properties, you must configure the "Replace a process level token" for both users.

  • Mappings for distributed application restores.

    For virtual environments you need to create a map of the virtual names and physical names of the systems in the Exchange configuration. This mapping applies to any NetBackup client that mounts the backup image or initiates a restore operation. Configure these mappings in theDistributed Application Restore Mapping host property on the master server.

    If you use a proxy server and it is not a media or a master server, you also need to add the proxy server to this list.

    See Configuring mappings for restores of a distributed application, cluster, or virtual machine .

  • Auto-discovered mappings for the hosts in your environment.

    Approve each valid Auto-Discovered Mapping that NetBackup discovers in your environment. Perform this configuration in the Host Management properties on the master server.

    See Reviewing the auto-discovered mappings in Host Management.

  • The client(s) must have the same version of Windows as the client from which the backup is made.

  • If you use an Exchange granular proxy server, the mailbox servers and the proxy host must also meet the following additional requirements:

    • Have the same NetBackup version

    • Use the same NetBackup master server

    • Both use a Windows version that is supported for that version of Exchange

      For example, for Exchange 2010, the granular proxy host must be installed on Windows 2008 SP2 or R2 or on Windows 2012. See the Application/Database Agent Compatibility List for more information.

Requirements for a granular client that is an off-host client

An off-host client requires configuration of the following:

  • The off-host client must have the NFS client installed. It also must have an unassigned drive letter for NetBackup to use to mount an NFS view of the backup image.

  • Mapping of the primary client name and the off-host computer name.

    Perform this configuration in the Distributed Application Restore Mapping in the master server host properties.

    See Configuring mappings for restores of a distributed application, cluster, or virtual machine .

  • The NetBackup client that performs the restore must have the same version of Windows as the off-host client from which the backup is made.

More Information

About configuring the account for NetBackup Exchange operations with the right to Replace a process level token

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