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  1. Home
  2. Veritas NetBackup™ Administrator's Guide, Volume I
  3. Section I. About NetBackup
  4. Introducing the NetBackup interfaces
  5. Running the Troubleshooter
Veritas NetBackup™ Administrator's Guide, Volume I

Running the Troubleshooter

Use the Troubleshooter to understand the status of a job.

To run the Troubleshooter

  1. In the NetBackup Administration Console, do one of the following:

    To understand the status of a job in the Activity Monitor

    • In the left pane, click Activity Monitor.

    • In the right pane, select the Jobs tab at the bottom of the pane.

    • Select a job from the list.

    To understand the status of a job in a report

    • In the left pane, expand NetBackup Management > Reports.

    • In the left pane, click the name of the report you want to run.

      For some reports, you must first expand a report group, and then click the name of the report.

    • In the right pane, click Run Report.

    • Select a job from the list that is generated.

    To look up a status code

    Go to step 2.

  2. Click Help > Troubleshooter.
  3. If no explanation appears, enter a status code and click Lookup.

    The Troubleshooter provides assistance for NetBackup codes only. Use the NetBackup help to find information for Media and Device Management codes.

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