Troubleshooting example - backup with no active key record
The following example shows what happens when you attempt a backup when there is no active key record.
Figure: Listing of key records shows a listing of key records. Three of them have the key group ENCR_mygroup and the same volume pool name. One key group named Q2_2008_key was active. At the end of the command sequence, the state of the Q2_2008_key key group is set to inactive.
Figure: Listing of key records with active key group modified shows the listing of key records that are produced again, and you can see that the Q2_2008_key state is now listed as inactive.
With no active key, what happens to the backup?
Figure: Output from bptm command shows the BPTM log output. It logs the message within the 1227 error code in the BPTM log.
The Job Details dialog box shows the detailed status. You can see a message stating what failed and the detailed status. With the information in the previous diagnostics, you can determine the particular problem or to identify what a given problem is related to.