Tips for accessing the NetBackup web UI
When NetBackup is properly configured, a user can access the master server at the following URL:
https://masterserver/webui/login
If the web UI on a master server does not display, follow these steps to troubleshoot the issue.
Table: Solutions when the web user interface does not display
|
Step |
Action |
Description |
|---|---|---|
|
Step 1 |
Check the network connection. | |
|
Step 2 |
Verify that the firewall is open for port 443. |
Refer to the following article: |
|
Step 3 |
If port 443 is in use, configure another port for the web UI. |
Refer to the following article: |
|
Step 4 |
Verify that the nbwebservice is up. |
Check the nbwebservice logs for more details. |
|
Step 5 |
Verify that the vnetd -http_api_tunnel is running. |
Verify that the vnetd -http_api_tunnel service is running. For more details, check the vnetd -http_api_tunnel logs with OID 491. |
|
Step 6 |
Ensure that the external certificate for the NetBackup web server is accessible and has not expired. |
|
Restart the vnetd service.
Follow the steps in Table: Solutions when the web user interface does not display.
The certificate warning displays if the NetBackup web server uses a certificate that is issued by a CA that is not trusted by the web browser. (Including the default NetBackup web server certificate that the NetBackup CA issued.)
To resolve a certificate warning from the browser when you access the web UI
- Configure the external certificate for the NetBackup web server.
- If the problem persists, contact Veritas Technical Support.