NetBackup CloudStore Service Container startup and shutdown troubleshooting
The NetBackup media servers that you use for cloud storage must have a security certificate provisioned. If not, the CloudStore Service Container cannot start. Verify that the certificate exists.
See NetBackup CloudStore Service Container security certificates.
NetBackup 7.7 and later | If a certificate does not exist, create one from the NetBackup master server. See NetBackup CloudStore Service Container security certificates. |
Do not change the security mode of the NetBackup CloudStore Service Container while the service is active. If the security mode is changed while the service is active, you may encounter service startup or service shutdown problems. Be sure to stop the service in the same mode it was started.
See NetBackup CloudStore Service Container security modes.
See Stopping and starting the NetBackup CloudStore Service Container.
If the NetBackup master server is in a cluster environment, the required certificates for nbcssc are not deployed automatically on the passive node. Thus, the nbcssc service does not start on failover of the active node. This scenario happens mostly on a UNIX cluster environment, or on a Microsoft Windows Server Failover Cluster (WSFC) setup, if you add a new node after the NetBackup push installation.
Perform the following steps before the failover:
Run the following command on the active node of the master server cluster:
On Windows: Install_path\NetBackup\bin\admincmd\bpnbaz -setupat
On UNIX: /usr/openv/netbackup/bin/admincmd/bpnbaz -setupat
See the NetBackup Commands Reference Guide for a complete description of the command.
Restart all services on the active node of the master server.