Possible Capacity License report issues
The Capacity Licensing report requires a user to enable master servers and configure agents to generate the correct report. When the master server is not enabled or when the agents are not configured, the report is not generated and shows errors. Another cause of errors when a report is not generated is the network connectivity issue. Make sure that you have network connectivity.
Table: Capacity License report issues, causes, and solution describes the possible Capacity License report issues and their solution.
Table: Capacity License report issues, causes, and solution
Error and cause | Solution |
|---|---|
Master server is not connected or it might be disabled Master server is not connected or disabled | Confirm that the master server is connected. |
Unable to log in into NetBackup Master server. Login credentials might be incorrect. | You must always enter the user name and password to access a remote NetBackup master server. If the credentials are not present, you must re-enter them. You can re-enter credentials while adding or editing a master server by clicking . |