Possible OpsCenter console issues
Table: Issues when you use OpsCenter console describes the issues you may find when you use the console.
Table: Issues when you use OpsCenter console
Issue | Cause | Solution |
|---|---|---|
Your OpsCenter console session times out. The logon screen appears when you try to change views or refresh the current view. | After 30 minutes of inactivity, the OpsCenter user automatically logs out of the console. Any attempt to use OpsCenter, displays the OpsCenter logon screen. | Log on again. After successful logon, you then return to the OpsCenter view that you last visited. You can also configure the session timeout interval. |
An internal error occurs in the OpsCenter console. An exception error message appears in the OpsCenter console. You receive the message "An unknown error has occurred. Click here to log on and retry. " | This error results from an internal issue in the OpsCenter console application. | Click the link in the message and try to logon again. |
You receive the message "Active scripting is required to use this application. Enable active scripting in the browser." | Active scripting is disabled in the Web browser. | Enable active scripting in the Web browser. You must enable it to use OpsCenter. |