Possible Traditional License report issues
The Traditional Licensing report requires a user to enable master servers and configure Agents to generate the correct report. When the master server is not enabled or when the Agents are not configured, the report is not generated and shows errors. Another cause of errors when a report is not generated is the network connectivity issue. Make sure that you have network connectivity.
Always review the list of prerequisites before running a traditional license report.
See Prerequisites and data collection for a traditional licensing report.
Table: Traditional License report issues, causes, and solution describes the possible Traditional License report issues and their solution.
Table: Traditional License report issues, causes, and solution
Error and cause | Solution |
|---|---|
Master server not connected or it might be disabled Master server is not connected or disabled | Confirm that the master server is connected. |
Data collection failed as the NetBackup Deployment Analysis utility has not been installed on the master server. You must install the utility to run the Traditional License report. Refer the Admin Guide for more details. | You must install nbdeployutil on master servers lower than 7.5. This utility is issued as emergency engineering binary (EEB). More information about installing EEBs is available on the Veritas Support site. More information about the utility is available in NetBackup Administrator's Guide, Volume II. |
Unable to log in into NetBackup Master server. Login credentials might be incorrect. | You must always enter the user name and password to access a remote NetBackup master server. If the credentials are not present, you must re-enter them. You can re-enter credentials while adding or editing a master server by clicking . |