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  1. Home
  2. NetBackup™ Status Codes Reference Guide
  3. NetBackup status codes
  4. NetBackup status codes
  5. NetBackup status code: 49
NetBackup™ Status Codes Reference Guide

NetBackup status code: 49

Message: client did not start

Explanation: The client failed to start correctly.

Recommended Action: Do the following, as appropriate:

  • Make sure that software is installed on the client and it is the correct version. If necessary, reinstall the client software.

  • Check for full file systems on the client.

  • Enable detailed debug logging on the client by doing one of the following:

    • Create bpcd and bpbkar (UNIX, Linux, and Windows only) debug log directories.

    • On a UNIX or Linux client, add the VERBOSE option to the /usr/openv/netbackup/bp.conf file.

    • On Windows clients, increase the debug or log level.

      See "Changing the logging level on Windows clients" in the NetBackup Logging Reference Guide.

    Retry the operation and examine the resulting logs.

  • On UNIX or Linux systems, use the UNIX sum command to check for corrupt binaries.

Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.

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