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  1. Home
  2. NetBackup™ Status Codes Reference Guide
  3. NetBackup status codes
  4. NetBackup status codes
  5. NetBackup status code: 48
NetBackup™ Status Codes Reference Guide

NetBackup status code: 48

Message: client host name could not be found

Explanation: The system function gethostbyname() failed to find the client's host name.

Recommended Action: Verify that the client name is correct in the following:

  • The NetBackup policy configuration on the master server.

  • The General tab in the following dialog boxes: NetBackup Client Properties and Specify NetBackup Machines and Policy Type (on Microsoft Windows non-target clients). To display these dialog boxes, start the Backup, Archive, and Restore interface on the client. For the General tab, click NetBackup Client Properties on the File menu; click Specify NetBackup Machines and Policy Type on the File menu.

  • The bp.conf file on UNIX and Linux clients.

  • On clients and servers, verify that the name service is set up to resolve the NetBackup client names correctly.

    On UNIX clients, verify that the client's host name is in the /etc/hosts file or the YP hosts file or NIS maps.

  • The client name reflects a host where the NetBackup client is installed. NetBackup does not collect logs from any agentless hosts where the NetBackup client is not installed. For agentless hosts, the error log displays the following message: Failed to collect logs (EC: 48 - Client hostname could not be found).

Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.

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