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  1. Home
  2. NetBackup™ Status Codes Reference Guide
  3. NetBackup status codes
  4. NetBackup status codes
  5. NetBackup status code: 38
NetBackup™ Status Codes Reference Guide

NetBackup status code: 38

Message: could not get group information

Explanation: Could not get the group entry that describes a UNIX or Linux user group.

Recommended Action: Check the NetBackup Problems report for clues on why the error occurred. For detailed troubleshooting information, create a debug log directory for the process that returned this status code. Then retry the operation and check the resulting debug log.

Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.

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