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  1. Home
  2. NetBackup™ Status Codes Reference Guide
  3. NetBackup status codes
  4. NetBackup status codes
  5. NetBackup status code: 7
NetBackup™ Status Codes Reference Guide

NetBackup status code: 7

Message: the archive failed to back up the requested files

Explanation: Errors caused the user archive to fail.

Recommended Action: Verify that you have read access to the files. Check the progress log or the status on the client for messages on why the archive failed. Correct problems and retry the archive.

On Windows clients, verify that the account used to start the NetBackup services has read access to the files.

Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.

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