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  1. Home
  3. NetBackup™ Snapshot Manager for Data Center Administrator's Guide
  5. Troubleshooting
  7. Isilon backup from snapshot failed with the Snapshot cannot be mounted error.
NetBackup™ Snapshot Manager for Data Center Administrator's Guide

Isilon backup from snapshot failed with the Snapshot cannot be mounted error.

Explanation:

The required privileges are not assigned to the domain user for the SMB share backup.

Workaround:

To add privileges to the user:

  1. Log on to the Windows host.
  2. To open the local security policy settings, click Start, and enter: secpol.msc.
  3. Add the service account (domain\username) to the following:

    • Act as part of the operating system

    • Adjust memory quotas for a process

    • Replace a process level token

  4. Add the service account (domain\username) to the local administrators group.
  5. Restart the NetBackup Legacy Network Service.

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