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  1. Home
  2. NetBackup™ Snapshot Manager for Data Center Administrator's Guide
  3. Troubleshooting
  4. D-NAS backup fails with the error: The file system crawler process timed-out waiting for streams to attach with shared memory. (3003)
NetBackup™ Snapshot Manager for Data Center Administrator's Guide

D-NAS backup fails with the error: The file system crawler process timed-out waiting for streams to attach with shared memory. (3003)

Explanation:

The job fails after 20 minutes of waiting for the resources to be allocated, as the crawler is configured to time-out after 1200 seconds.

Workaround:

To resolve the issue, increase the Maximum concurrent jobs for the storage unit.

  1. On the left, click Storage units, under Storage.
  2. Click the storage unit that you want to edit.
  3. Under Basic properties, click Edit. Enter a new value for the Maximum concurrent jobs parameter.

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