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  1. Home
  2. NetBackup™ Status Codes Reference Guide
  3. NetBackup status codes
  4. NetBackup status codes
  5. NetBackup status code: 9802
NetBackup™ Status Codes Reference Guide

NetBackup status code: 9802

Message: Failed to retrieve the supported plug-in list from the Snapshot Manager.

Explanation: This error is encountered when you configure a plug-in where the list of supported plug-ins is not displayed for the specified Snapshot Manager.

Recommended Action: Verify if the connection with the Snapshot Manager is up.

Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.

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