A full VCT-enabled indexing job runs, when followed by a non-VCT indexing job with a backup host prior to version to 10.3
Workaround:
Do the following:
For a VCT-enabled policy to support index from snapshot operation, ensure that the policy, primary server, media server, and backup hosts are of NetBackup version 10.3 or higher.
For a non-VCT index operation, if you use a backup host prior to version 10.3 earlier; before running a VCT-based indexing job, run the non-VCT index job with full schedule using a NetBackup version 10.3 or higher client.