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  1. Home
  2. NetBackup™ Snapshot Manager for Cloud Install and Upgrade Guide
  3. Section II. NetBackup Snapshot Manager for Cloud maintenance
  4. Troubleshooting NetBackup Snapshot Manager for Cloud
  5. Restore from snapshot of a VM with security type Trusted Launch fails
NetBackup™ Snapshot Manager for Cloud Install and Upgrade Guide

Restore from snapshot of a VM with security type Trusted Launch fails

If a snapshot of a VM with security type Trusted Launch is taken from NetBackup Snapshot Manager version prior to 10.2.0.1, the restore fails with the following error:

Failure: flexsnap.GenericError: (BadRequest) Security type of VM is not compatible with the security type of attached OS Disk..Code: BadRequest.Message: 
Security type of VM is not compatible with the security type of attached OS Disk.

Workaround:

Perform the following steps to enable restore from snapshots:

  1. Sign in to the Microsoft Azure portal.

  2. In the Search box, enter Restore Point Collections.

  3. Select nbsm-rpc-<VM-ID> restore point collection.

    The value of <VM-ID> can be fetched from Web UI Virtual machine details under the property of Instance ID.

  4. Select the restore point to be restored from the list of restore points present in the restore point collection.

  5. Restore the VM from the restore point using the steps mentioned in Restore a VM from a restore point.

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