Ransomware attackers specifically target and attempt to destroy backup systems to increase the probability of payment. Hardening your system is critical. Please ensure you have reviewed your platform security using the Security Hardening Checklist
Cohesity

COHESITY Documentation

Explore our documentation to get started, discover products & new features, access troubleshooting guides, register sources, platforms support.

Products
Data Security Alliance
Visit Cohesity.com
Demos
Support
Blogs
Developers
Partner Portals
Cohesity Community
© 2026 Cohesity, Inc. All Rights Reserved.
Terms of Use|
Privacy Policy|
Legal|
  1. Home
  2. NetBackup™ Snapshot Manager for Cloud Install and Upgrade Guide
  3. Section II. NetBackup Snapshot Manager for Cloud maintenance
  4. Troubleshooting NetBackup Snapshot Manager for Cloud
  5. File restore job fails with an error message
NetBackup™ Snapshot Manager for Cloud Install and Upgrade Guide

File restore job fails with an error message

The file restore job fails with the following error message in the job Activity monitor:

Unable to detect volume for disk <disk_name>

To resolve this issue, perform the following:

  • If any network device is attached to the device, detach it.

  • Open the command prompt in admin privileges and run the following command:

    diskpart

  • Inside the diskpart prompt, type rescan and press enter.

  • Exit the diskpart prompt and the command line.

  • Perform the file restore operation again.

Feedback

Was this page helpful?
Previous

Post migration on host agents fail with an error message

Next

Acknowledgment not received for datamover

Feedback

Was this page helpful?