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  1. Home
  2. NetBackup™ Status Codes Reference Guide
  3. NetBackup status codes
  4. NetBackup status codes
  5. NetBackup status code: 8740
NetBackup™ Status Codes Reference Guide

NetBackup status code: 8740

Message: Failed to fetch the master server information.

Explanation: NBSL service may be down while connection to the NetBackup web UI is attempted.

Recommended Action: Ensure the following:

  • The appropriate license key is used.

  • The NBSL service is up and running.

Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.

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