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  1. Home
  2. Cohesity Cloud Scale Technology Manual Deployment Guide for Kubernetes Clusters
  3. Section IV. Maintenance
  4. Troubleshooting
  5. Troubleshooting issue for bootstrapper pod
Cohesity Cloud Scale Technology Manual Deployment Guide for Kubernetes Clusters

Troubleshooting issue for bootstrapper pod

When inside the NetBackup fluentbit collector, you may see multiple bootstrapper log folders. This is expected behavior because Kubernetes jobs add unique IDs to the pod's name every time the pod is rescheduled or redeployed.

To ensure that you are looking at the most recent bootstrapper logs, check the date when the bootstrapper log folder was created by running the following command:

ls -lt

To initialize the bootstrapper pod to run again after addressing the failure, execute the following steps:

  • Execute the following command:

    $ kubectl get jobs -n <netbackup namespace> NAME

  • Output is:

    COMPLETIONS   																																	DURATION   																AGE
    job.batch/<netbackup namespace>-bootstrapper   0/1                        61m              61m
  • Extract the name provided by the kubectl command in step 1 and run:

    $ kubectl delete job.batch/<netbackup namespace>-bootstrapper -n <netbackup namespace>

  • After the command completes successfully, the bootstrapper pod getting executed in the environment.

    $ kubectl get pods -n <netbackup namespace>
    bash-4.4$ kubectl get pods -n netbackup
    NAME                                        											READY   STATUS     RESTARTS   AGE
    <netbackup namespace>-bootstrapper-qf5xt               0/2     Running    0          4m47s
    <netbackup namespace>-nbatd-0                          1/4     Running    0          4m37s
    <netbackup namespace>-nbmqbroker-0                     0/2     Init:0/2   0          4m31s
    <netbackup namespace>-bpdbm-0                          0/4     Init:0/2   0          4m26s 
    <netbackup namespace>-nbwsapp-0                        0/4     Init:0/2   0          4m26s
    <netbackup namespace>-policyjob-0                      0/5     Init:0/1   0          4m26s
    <netbackup namespace>-policyjobmgr-0                   0/5     Init:0/1   0          4m26s
    <netbackup namespace>-primary-0                        0/2     Init:0/1   0          4m26s
    <netbackup namespace>-requestrouter-6db64979c8-r49jm   0/1     Init:0/1   0          2m26s
    nb-fluentbit-collector-587d75547-8n4qj     											 2/2     Running    0          6m22s
    nb-fluentbit-daemonset-j59k8                											1/1     Running    0          3m47s
    nb-fluentbit-daemonset-plxvk               											 1/1     Running    0          6m22s
    nb-postgresql-0                            											 1/1     Running    0          6m17s

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